Virtual Relationship Manager - thane - Mintskill HR Solutions LLP

    Mintskill HR Solutions LLP
    Mintskill HR Solutions LLP thane

    1 day ago

    Description
    Job Purpose:

    VRM will be responsible for enhancing customer engagement virtually to increase customer stickiness on managed clients.
    They will drive mobile banking adoption & usage, increase cross-sell of products, and work towards upgrading and onboarding customers in the relationship banking program. Professionally driven to achieve higher customer satisfaction and increase retention. VRM to have complete knowledge of end-to-end bank offerings, key goals of RM, bank systems, and key onboarding steps for product cross-sell.
    Roles & Responsibilities:
    • Responsible for deepening customer relationships to increase customer relationship value.
    • Responsible for driving quality engagements over call with customers by following industry best practices.
    • Responsible for increasing mobile banking adoption and driving initial login on the Optimus app.
    • CASA value builds up, and new client acquisition and an increase in 'Product Holding Per Customer' within the mapped Current Account portfolio.
    • Responsible for cross-selling of pre-approved products such as Credit Card and other offers to increase products per customer,
    • Ensure all customer profiling for mapped customers is presented with suitable banking products as per their needs and requirements.
    • Be solution-oriented and ensure effective onboarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans, and relevant banking programs.
    • Ensure the monthly operating plan is met to improve scorecard and docile rankings.
    • Coordinate with respective teams for the closure of retail assets & trade transactions business generated through client engagement.
    • Responsible for creating a customer-focused approach for the quick resolution of all queries and complaints to achieve NPS benchmarks.
    • Ensure strict adherence to the bank policies and compliance.
    • Pitch Relationship Banking program benefits and eligibility criteria to customers, and onboard customers/groups to the RB program.
    Secondary Responsibilities:
    • Assist with audit and ensure compliance with internal and external regulations and guidelines.
    • Provide the best in-class customer service to all clients to become their primary banker.


    Requirements

    Graduation:
    Bachelor's in Engineering / Technology / Math / Commerce / Arts / Science / Biology / Business /
    Computers / Management/ any other graduation degree.

    Experience:
    Minimum 2+ years of relevant experience in Banking or allied Business.
  • Work in company

    Relationship Manager

    Only for registered members

    This is an on-site role for a Relationship Manager in Thane. The manager will build and maintain client relationships. · Client relationship management · Sales and negotiation expertise · ...

    Thane, Maharashtra

    3 weeks ago

  • Work in company

    Relationship Manager

    Only for registered members

    A leading Financial services company is seeking a dedicated and dynamic Relationship Manager to join their team. · In this role, you will be the primary point of contact for our clients, · responsible for building and maintaining strong relationships while ensuring their needs ar ...

    Thane ₹15,000 - ₹28,000 (INR) per year Full time

    2 weeks ago

  • Work in company

    Relationship Manager

    Only for registered members

    The Relationship Manager will be responsible for managing client relationships understanding their financial needs and offering suitable investment or portfolio solutions while driving revenue growth. · ...

    Thane, Maharashtra

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    This is a full-time role for a Relationship Manager. The Relationship Manager will manage client relationships and provide tailored real estate solutions. · Manage client relationships · Understand customer needs and provide customized real estate solutionsNegotiate with stakehol ...

    Thane, Maharashtra

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    To deliver exceptional client service with a strong focus on customer retention and long-term relationship management. · ...

    Thane, Maharashtra

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    This role involves managing high-net-worth individuals' wealth through financial planning and investment advice.Manage HNIs' wealth through financial planning & investment advice · Oversee loan portfolio performance & risk mitigation strategies · Buildd strong client relationship ...

    Thane

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    We are seeking a dynamic client-focused Relationship Manager to build manage long-term relationships clients provide financial solutions drive business growth investment products Mutual Funds Insurance PMS. · Graduation Finance Commerce. · 1–5 years experience Wealth Management F ...

    Thane

    3 weeks ago

  • Work in company

    Relationship Manager

    Only for registered members

    Manage and grow a portfolio of customers through regular virtual interaction on calls. · ...

    Thane, Maharashtra

    3 weeks ago

  • Work in company

    Relationship Manager

    Only for registered members

    We are seeking experienced and dynamic Relationship Managers to join our team in Thane. The ideal candidate must come exclusively from · the finance industry and possess hands-on experience in Finance Industry. · Manage and strengthen relationships with existing clients while ide ...

    Thane, Maharashtra

    2 months ago

  • Work in company

    Relationship Manager

    Only for registered members

    + Manage virtual relationships through digital channels + · + Meet sales targets via outbound calls + Execute phone banking & online sales strategies + Close deals with inside sales techniques + Annual bonus · Provident fund · Health insurance + ...

    Thane

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    This job is a full-time on-site Relationship Manager role based in Thane where the candidate will engage with clients to understand their financial needs goals and challenges build and maintain long-term client relationships provide personalized financial planning advice and offe ...

    Thane

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    The Zero Group specializes in delivering client-focused real estate solutions for residential, · commercial, · and plot investments.This is an on-site role based in Thane for a Relationship Manager. · ...

    Thane

    3 weeks ago

  • Work in company

    Relationship Manager

    Only for registered members

    Mentra HR Services is hiring for Fintech Client. · ...

    Thane, Maharashtra

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    The Relationship Manager will be responsible for managing client relationships, · understanding their financial needs,and offering suitable investment or portfolio solutions while driving revenue growth.Manage and grow a portfolio of individual clients · Build strong,long-term c ...

    Thane

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    To deliver exceptional client service with a strong focus on customer retention and long-term relationship management. · Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion. ...

    Thane

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    Manage customers' banking needs and recommend suitable Kotak products. · Manage customers' portfolios through virtual interaction on calls. · ...

    Thane

    3 weeks ago

  • Work in company

    Relationship Manager

    Only for registered members

    Homesfy Realty Ltd. is one of the fastest-growing companies in the organized real estate advisory sector. · ...

    Thane

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    This job is about being a Relationship Manager in a company. · ...

    Thane, Maharashtra

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    This is a job summary for Relationship Manager position. · ...

    Thane Full time

    3 weeks ago

  • Work in company

    Relationship Manager

    Only for registered members

    Mentra HR Services is hiring for Fintech Client. · Sales and Business Development for PMS and Asset Management Business through direct channels. · ...

    Thane

    3 weeks ago

  • Work in company

    Relationship Manager

    Only for registered members

    Responsible for managing existing clients, coordination with other departments, generating invoices, resolving escalations, preparing reports & coordinating with clients. Customer Retention. Ensuring maintaining accurate records to support business. · ...

    Thane

    1 week ago

Jobs
>
Virtual relationship manager
>
Jobs for Virtual relationship manager in Thāne