NOC Executive - Jaipur, Rajasthan

Only for registered members Jaipur, Rajasthan, India

1 month ago

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Job summary

NO C Executive is responsible for troubleshooting hardware network security and software-related issues remotely ensuring all requests are raised on the IT Service Management tool and adhere to Service Level Agreements and Service Level Objectives properly documenting issues before closing and updating the ticket accordingly.

This role involves prioritizing issues and requests based on severity ticket volume resolution time user feedback score provisioning enterprise email support accounts monitoring IT infrastructure 24/7 creating assigning tickets reporting to seniors for timely resolution providing enterprise application support access management support end-users office Email Administration etc.


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