Security Managed Services Engineer - Mumbai Metropolitan Region

Only for registered members Mumbai Metropolitan Region, India

1 week ago

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Join NTT DATA and make an impact with our team. We are known for our technical excellence and leading innovations. As a Security Managed Services Engineer (L2), you will be responsible for providing managed services to clients to ensure their security infrastructures remain operational. You will proactively monitor work queues, resolve incidents and requests in a timely manner, and communicate with other teams and clients as needed.
Key roles include monitoring work queues, resolving incidents and requests within agreed SLAs, identifying root causes of problems, escalating tickets when necessary.
A bachelor's degree or equivalent qualification in IT/Computing is required along with certifications relevant to supported services such as CCNA certification in security or PCNSE certification.
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