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  • Business Strategy Consultant - Thiruvalla, India - Cascade Headway

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    Description
    Position Overview

    The role involves engaging with clients to gather and analyze their requirements effectively. You will be responsible for providing support through various channels including voice, email, and chat, ensuring a seamless experience for users.

    Key Responsibilities

    • Conduct thorough requirement analysis and documentation.
    • Provide product support through multiple communication platforms.
    • Facilitate online demonstrations and training sessions for clients.
    • Assess user needs and deliver prompt and effective solutions.

    Qualifications

    • Strong proficiency in both written and spoken English.
    • Experience in delivering support to a global clientele.
    • Willingness to embrace new technologies and methodologies.

    Additional Information

    • Flexibility to relocate and travel as needed.
    • Only candidates selected for further consideration will be contacted.