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    Telecaller Executive Tamil - Coimbatore, India - timesjobs

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    Full time
    Description
    :
    Lead Conversion Outbound Calling Experienced Telecaller (Tamil)


    Job Types:
    Full-time


    Salary:
    10, ,000 per month

    Additional Compensation based on Performance

    Job opportunity for Telecaller Executive at Biztechnovations Private Limited

    Timings:
    9:30 am to 5:30 pm


    Eligibility Criteria:
    Graduate / Undergraduate

    Language:
    Tamil / Hindi / Kannada / Telugu / Malayalam / English (Any Two)

    Location:
    Coimbatore

    Must be able to join immediately


    Responsibilities:
    Manage large amounts of inbound and outbound calls in a timely manner
    Follow communication scripts when handling different topics
    Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
    Seize opportunities to upsell products when they arise
    Build sustainable relationships and engage customers by taking the extra mile
    Keep records of all conversations in our call Centre database in a comprehensible way
    Frequently attend educational seminars to improve knowledge and performance level
    Meet personal/team qualitative and quantitative targets


    Requirements and Skills:
    Previous experience in a telecaller role
    Strong phone and verbal communication skills along with active listening
    Familiarity with CRM systems and practices
    Customer focus and adaptability to different personality types
    Ability to multi-task, set priorities and manage time effectively
    MS Office skills


    Benefits:
    Commuter assistance


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