Head of BPO Services, Procurement - Bengaluru
3 days ago
Job description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet.
That's why we need smart, committed people to join us.Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.
We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a motivated and transformational Head of Business Process Outsourcing (BPO) Services Procurement to join our Global Procurement team.
In this role, you will be responsible for optimizing the effectiveness of our global BPO category, driving cost-take-out strategies, and fostering a culture of performance excellence and data-driven decision-making .
You will lead a high-performing team of associates primarily based in India, serving as a strategic partner to our global business units.
This role is instrumental in elevating Iron Mountain's procurement organization to a "best of breed" level of performance, directly influencing our Supplier Diversity and Commercial Collaboration programs.
What You'll DoIn this role, you will:
Responsibility 1:
Direct the global strategy and execution of the Business Process Outsourcing category to consolidate the labor supply base into a managed group of preferred suppliers, delivering significant cost savings and improved operational quality.
Responsibility 2:
Collaborate with technology, operations, and Global Business Services teams to ensure a cohesive approach to sourcing and promote "Balance of Trade" opportunities that support both Iron Mountain and its supply base.
Responsibility 3:
Ensure compliance with organizational standards by assessing category risks and partnering with Legal, Risk, and Compliance departments to lead data-driven risk/reward decision-making.
What You'll BringThe ideal candidate will have:
10+ years of progressive experience in procurement, supply chain, or operations, with a specific focus on process transformation and enablement.
Strong knowledge of procurement technologies—such as SAP Ariba, Coupa, Jaggaer, or Oracle Fusion—and business intelligence tools used for complex data interpretation.
Proven ability in stakeholder management and influencing leaders at all levels to implement end-to-end procurement policies and governance frameworks.A Bachelor's degree in Business Administration, Supply Chain Management, Procurement, Finance, or a related field (Master's degree or certifications like Certified Professional in Supply Management (CPSM) are a plus).
Category:
Finance
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries.
We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.
Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.
Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERERequisition:
J0098226
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