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  • Customer Specialist - Hyderabad - MRT Infotech

    MRT Infotech
    MRT Infotech Hyderabad

    2 months ago

    Description

    have been engaged by one of the leading Global ITES / BPO client to expedite Customer Specialist Hiring for Hyderabad Location. This organization is the market leader in Customer Service across the sector which includes BFSI / Healthcare / Telecom / Retail / eCommerce.

    Designation: Customer Specialist

    Process: Voice / Semi Voice

    Education: Graduate ( Any Stream except B .Tech/ BE/&PG )

    Location: Kondapur - Hyderabad.

    Salaries :

    Freshers Upto 2 Lacs Plus Incentives & internet allowance and laptop will be provide

    Experienced CTC : Upto 3 Lacs Plus Incentives & internet allowance and laptop will be provide

    Key Responsibilities:

    • Handle inbound and outbound customer calls professionally.
    • Respond to customer queries through voice and chat/email channels.
    • Record details of customer interactions and follow up on pending issues.
    • Maintain service quality and achieve daily performance targets.

    Requirements:

    • Good verbal and written communication skills in English and Hindi.
    • Basic computer knowledge and typing proficiency.
    • Strong problem-solving and interpersonal skills.
    • Freshers or candidates with prior BPO/customer service experience can apply.

    Kindly mail your cv at or you can also whatsapp the cv at

    with current ctc, expected ctc and notice period.

    Best Regards,

    Sarveshwari

    Senior Recruiter


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