Roles & Responsibilities · Set clear team goals and KPIs · Delegate tasks and set project deadlines · Oversee day-to-day teams' operation and performance · Do regular performance evaluation · Create a healthy and motivating work environment and atmosphere · Develop a well design ...

A BPM Senior Consultant is required with experience in Smart Claims and Pega development. · ...

It's Inbound customer Service role where Agent has to resolve customer queries over the call. Must have minimum 6 months experience in any BPO on paper. · ...