How to Accelerate Digital Transformation using Digital Adoption Strategy
‘Work from home’ is not just a buzzword, it has already become the next normal in the corporate world. In this pandemic age, it is highly difficult for companies to survive amid global turmoil and WFH policy in place. What makes things more complicated is the fact that companies have to adopt a completely new working style in the post-COVID age.
It is imperative for companies to focus on defining digital strategies in line with a changing business scenario, customer expectations, and market trends. In other words, a digital adoption strategy needs to be defined for business process management to ensure a seamless workflow.
Key Challenge of Digital Transformation
Digital transformation drives changes in the company’s core processes. It disrupts business process management by reducing paperwork and increasing automation. Digital transformation strategy is mainly associated with the changes in various operational and non-operational activities. The company management can expect flawless services and a rich customer experience from digital transformation.
- Lack of expertise
- Lack of support from employees
- The rigidity of the organizational structure
- Absence of a long-term strategy and roadmap
- Budgetary constraints
In the current situation, the market has remained highly competitive and the customers are fully acquainted and tech-savvy. It is, therefore, necessary for the company to segregate itself from its competitors. There, an advanced enterprise content management system and other digital transformation techniques can lend a helping hand and assist entrepreneurs to enhance the customer experience
Original source here: How to Accelerate Digital Transformation using Digital Adoption Strategy
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