IT Management: 5 Best Practices for Remote Work
Going fully remote and facilitating work from home for an entire organization puts a heavy burden on the IT teams. Right from ensuring that all the employees have seamless access to the company resources so as to be productive, to making sure that there are no security loopholes that can hamper the business data, IT teams are having to juggle several tasks at once, while being away from the traditional office premises.
What’s more? Onboarding new hires! For new hires, the HR departments have to implement several measures for a smooth on The new hire onboarding is not like usual, and perhaps for the first time ever in the history of corporate working, new employees are absorbed in the organization remotely.
Since this might be new for both employees as well as the IT teams, it can be overwhelming. This is where Scalefusion MDM steps in.
Let us see how Scalefusion Work from home helps in onboarding new employees remotely:
1. Provisioning of new devices -
Most organizations require employees to use devices with certain configurations and specifications. In the conventional office setup, the devices are brought in before the onboarding and provisioned with company-specific configurations manually by the IT teams. But when both the IT and employees are working from home, this is a challenge. The devices have to be first shipped to the IT executive’s location and have to be then re-shipped to the employee’s location after configuration. This not only causes operational delays but also adds up to the costs.
With Scalefusion MDM, remote provisioning of devices is possible before shipping them from the warehouse to the employees. For Windows 10 devices, devices can be pre-configured using Scalefusion with Windows Autopilot. For macOS devices, Scalefusion extends support to Apple DEP (Device Enrollment Program) for Out-of-the-box experience. The devices can be configured over the air with zero-touch and can be directly shipped to the employee. On the first power-up and connection to the internet, the device is ready to be used- with business apps, access control and security settings.
2. Support for BYOD
If the organizations do not want to opt for device purchase and shipping or lack the financial infrastructure to do so, employees are encouraged to use their personal devices. In fact, according to a survey¹, 87% of companies rely on their employees using personal devices for work in some or the other way. In normal circumstances, the employee devices used for work are often vetted by the organization’s IT teams to provision with business resources but with fully remote working, that’s not possible.
With Scalefusion MDM, BYO PCs and other devices can be easily brought under inventory management, in the context of visibility and provisioning. Licensed business apps can be pushed on the devices with security policies that prevent copy or sharing from work to personal while maintaining the privacy of the user’s personal data on the devices.
3. Facilitating secure internet
It is important to consider that the new employees might not have access to a reliable as well as a secure internet connection. In such cases, organizations can extend internet access via Mobile LTE hotspot devices or MiFi devices. Any Android smartphone can be configured to work as an exclusive LTE hotspot. These devices can also be configured over the air using Android Zero-touch and can be directly shipped to the employees.
4. Providing business resources
When new employees join the organization, they need to have access to exclusive business resources for training as well as picking up work. Email, of course, is not the most feasible option to share documents simply because it is unorganized, latent and difficult to keep a track of. Scalefusion MDM solves this problem with Scalefusion Content Management. Any resource documents- files, folders, videos and presentations can be pushed on the devices remotely and the IT admins can have visibility into which devices have which documents. Admins can further revoke access to documents that are obsolete or update them whenever needed, without email!
5. Entrust communication with Eva Communication Suite
Engagement of remote employees is a challenge in itself and with new employees, the challenge is bigger. For the HR department, the new employees have to complete more than 50 activities² that include exchanging documents and require continuous one-to-one communication. Eva Communication Suite for Android and iOS, available for both corporate-owned as well as BYOD can help in establishing a secure communication channel between the employees and the organization. Employees can share critical documents using Eva file transfer, can be absorbed into organizational teams using Eva Group Channels and can have access to business contacts with Eva Contact management.
Scalefusion MDM helps monumentally in streamlining the onboarding process of new employees remotely on the IT side. IT teams can simplify the end-to-end employee onboarding process remotely leveraging Scalefusion features and also provision for extended remote working in the long run.
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