Nitin Lahoti

8 months ago · 3 min. reading time · visibility 0 ·

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Transportation services are always an essential feature of healthcare services. The increasing population of the world demands health care services at a standard and faster rate. During medical emergencies or non-emergencies, the transportation of a particular patient is always a problematic concern. Instead of relying on social services, family, and friends during these difficult circumstances, they are made easy and dependable through the NEMT dispatch software.

What is a Non-Emergency Medical Transport?

NEMT is a transportation service provided to individuals during their non-emergency situations, which require help and assistance. The NEMT dispatch software enables their service providers to be specially equipped to transport the one in need in wheelchairs, stretchers, or any other special equipment. NEMT focuses on helping people get to and from the hospitals, casualties, ambulatory, general medical appointments, rehabilitation, physical therapy, dialysis, and every difficult situation concerning people's health. 

The Non-Emergency Medical Transport Services are provided by booking the travel services through the transportation brokers using specialized software that locates available transport providers, and schedules the appropriate trip after the NEMT broker has verified the eligibility for the ride based on the NEMT funding rules. It is always safer and less expensive to provide the necessary transport and assistance to a healthy person than to treat them late after their medical conditions worsened. NEMT ensures specialized and certified drivers assist with the passenger needs effectively. 

The NEMT passengers do not have access to public transportation/cars or people who find difficulty in driving due to their physical or mental conditions or due to their acute or mild injuries or surgeries. NEMT dispatch offers to help people face all these difficulties to travel back and forth from their respective healthcare centres. The NEMT dispatch software also provides medical insurance to low-income citizens, seniors, and people with disabilities.


What is a NEMT broker?

A NEMT broker matches the clients with the transportation they require more quickly and cost-effectively. Transportation brokers manage various NEMT tasks, including senior eligibility,  service approval, dispatch management, network management, and reporting. NEMT brokers use specialized software to find the right transport services with both standard vehicles and specialized vehicles to cover every necessary non-emergency need. 

The NEMT dispatch software will consider the overall transportation costs that the provider will charge to the brokerage for that specific trip according to the area of coverage the broker works and the availability of vehicles and drivers during the requested time. 

NEMT collects the required information about the provider and their medical appointment details and books the trip as the time given and lets the system do the rest. Non-Emergency Medical Transportation ensures the participants have access to routine and preventative care, increases the overall health outcomes, and avoids emergency room visits and the costly ambulance bills.

How To Start A Non-Emergency Medical Transportation Business?

NEMT aims to help the disabled or seniors with health difficulties get to their appointments, meetings, or any other non-emergency situations. Several people no longer drive a vehicle due to health issues, and this type of transportation service would be a great help to them. The best part is that one can earn extra income just by providing this service. Before launching your NEMT dispatch software, there are few things to get done with your NEMT business. 

●   Legal structure

Decide the legal status of your business. This enables the taxing authorities to look at your service and tax it accordingly. You can use proprietorship, partnership, or LLC, your NEMT business, and each sector will have its advantages and disadvantages. Always have a vision about your NEMT dispatch software's productivity in the future, which shall help you make decisions wisely. 

●   Licensing

Proper driving license and vehicles is the main factor in this business. Ensure the appropriate facilities and conditions of your car. Vehicles must be in perfect conditions for the Non-Emergency Medical Transport Business. You will also require a business license or any legal documentation to operate your NEMT dispatch software business. 

●   Name & Supplies

Choose a simple and catchy name to target people at your venture. It should be easy to remember and shouldn't be complicated. It should represent your business and make sure the name is not already in use. Supplies are an essential factor in NEMT Business to function correctly. You will need NEMT dispatch software to enable you to build optimized and flexible schedules quickly, and dispatch modules, which can be shaped to suit particular individual needs. Other features in the NEMT dispatch software include billing, contacting, locating clients, improving communication with drivers, and everything in between. 

●   Service Schedule

Your services and facilities should be charted well in your NEMT dispatch software so that the customers can reference them. The benefits you offer from the client pick up destination to their drop off should be specified correctly. Take flexible hours while starting up your business. 

●   Price Schedule

An average NEMT Business, charges between $20 - $60 per hour. Begin combo services and discount programs to attract clients. Ensure complete assistance from your side to the one in need, and then charge an amount calculating the location, distance, and the services offered at an excellent reliable rate.

●   Getting your business out

Advertise and promote your NEMT dispatch software and facilities, to get more potential clients and customers. This can be in the form of posters or online advertising. Begin a free senior transportation service to advertise your new business.

How does NEMT software benefit riders?

NEMT software allows people with special transport needs to maintain their independence by providing well-efficient non-emergency rides to their requirements and provide more assistance than a taxi service can provide. 

Good NEMT dispatch software can offer a better transportation experience for clients by providing fast and efficient booking, charting, and easy and reliable payment methods. Therefore NEMT works to help their clients experience better and simple ways in resolving their medical challenges. NEMT dispatch software is a more significant relief to people who need frequent transportation and assistance to get to and from their medical appointments. 

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