Fresher Customer Care Executive - Ahmedabad, Gujarat, India - PCB Power (Circuit Systems India Ltd)
Description
Greetings from Circuit Systems (India) Limited/PCB PowerWe are hiring Customer Care Executive (Technical)
Qualification Required:
- Any UG Graduation (Electronics & Communication / Electrical / Electronic degree is a preferred)
Skill Set Required:
Great Verbal & Written Communication Skills
Position :
Customer Care Executive/Technical Sales Support Executive
Experience : 0-3 Years(Freshers can also apply)
Location:
- Ahmedabad
- Provide Presales technical assistance, services and products education.
- Work on sales support services and provide technical and commercial back up as required.
- Support marketing activities by attending trade shows, conferences and other marketing events.
- Generate and process new sales leads, inquiries and purchase orders as necessary.
- Follow up with customers to make sure that they are satisfied with a particular product or service.
- Experts attention to detail, as customers may have the same problems; reports the problems as necessary.
- Deal with any customer complaints and resolves the issue as necessary
- Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery
- Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management
- Solicit crossselling and upselling opportunities within the customer care experience.
- Take the extra mile to engage the customer
Job Types:
Full-time, Permanent, Fresher
Pay:
₹17, ₹23,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Application Question(s):
- Are you able to speak & write in English?
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (required)
- Customer service: 1 year (required)
Language:
- English (required)
Location:
- Ahmedabad
Work
Location:
In person
Speak with the employer
Expected Start Date: 03/06/2024
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