Fresher Customer Care Executive - Ahmedabad, Gujarat, India - PCB Power (Circuit Systems India Ltd)

Deepika Kaur

Posted by:

Deepika Kaur

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Description
Greetings from Circuit Systems (India) Limited/PCB Power

We are hiring Customer Care Executive (Technical)

Qualification Required:

  • Any UG Graduation (Electronics & Communication / Electrical / Electronic degree is a preferred)

Skill Set Required:


  • Great Verbal & Written Communication Skills

Position :
Customer Care Executive/Technical Sales Support Executive

Experience : 0-3 Years(Freshers can also apply)



Location:


  • Ahmedabad
Job Responsibilities

  • Provide Presales technical assistance, services and products education.
  • Work on sales support services and provide technical and commercial back up as required.
  • Support marketing activities by attending trade shows, conferences and other marketing events.
  • Generate and process new sales leads, inquiries and purchase orders as necessary.
  • Follow up with customers to make sure that they are satisfied with a particular product or service.
  • Experts attention to detail, as customers may have the same problems; reports the problems as necessary.
  • Deal with any customer complaints and resolves the issue as necessary
  • Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery
  • Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management
  • Solicit crossselling and upselling opportunities within the customer care experience.
  • Take the extra mile to engage the customer

Job Types:
Full-time, Permanent, Fresher


Pay:
₹17, ₹23,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Application Question(s):

  • Are you able to speak & write in English?

Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (required)

  • Customer service: 1 year (required)

Language:


  • English (required)

Location:


  • Ahmedabad
, Gujarat (required)

Work

Location:

In person


Speak with the employer
Expected Start Date: 03/06/2024

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