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TERMS AND CONDITIONS OF SERVICE

beBee is a registered trademark of beBee PLATFORM S.L., NIF ESB84471838.

1. ACKNOWLEDGMENT AND ACCEPTANCE OF THE TERMS OF SERVICE

beBee PLATFORM S.L. (formerly Red Trabajar S.L.; hereinafter, “beBee”), with its registered office at Calle de la Virgen de los Peligros 11, 3º, 28013 Madrid (Spain) and NIF ESB84471838, is the owner of beBee.com and its applications.

The beBee service is provided to the user (hereinafter, the “User”) in accordance with these Terms and Conditions and the operational rules that beBee publishes periodically. This document constitutes the entire agreement between the User and beBee and supersedes any prior agreements on the same subject.

For the same purposes, beBee provides and shares certain services offered on its portal with the platform Iberempleos, a job offers portal, projects, services, professionals, and companies for Spain.

2. SERVICE DESCRIPTION

The beBee service is a web platform that allows Users to:

  1. Connect with people related to their profession and/or interests.
  2. Create, develop, and maintain affinity hives.
  3. Receive relevant content based on their declared interests.
  4. Get suggestions and information about training, news, activities, and leisure/tourism opportunities, among others.
  5. Post job offers, services, and other professional opportunities.
  6. Add a CV and apply for advertised offers and services; access CVs based on the privacy level selected by each User.

beBee may send commercial communications via email, web, postal mail, and mobile devices (employment and other services/promotions related to financial and Internet services, private and distance sales, fashion, training, consumption, state lotteries and betting, surveys, ADSL, automotive, etc.), always with the express authorization of the User granted during registration and acceptance of these Terms.

User Requirements:

  1. Have the necessary equipment and connection to access the Internet and bear its associated costs.
  2. Provide updated, complete, and accurate information when the service requests it, and keep it updated.
  3. Accept the use of cookies and IP monitoring for statistical purposes (first visit, number of visits, last visit, URL and domain of origin, browser and resolution), being able to disable cookies in their browser.

The information provided by the User (“Registration Information”) will be incorporated into a personal data processing by beBee in accordance with applicable regulations. To use the Employment service, the User authorizes beBee, through the registration form, to transfer to third companies their status as a User of the service and the necessary Registration Information for selection processes and contact by such companies, by any viable means of communication, and for possible hiring.

If the information provided is false or inaccurate, beBee may cancel the User's subscription and terminate their right to use the service. The User authorizes beBee to retain and use their data to offer other services and products.

The Registration Information is collected and stored by beBee in the infrastructures of AWS (Amazon Web Services) and Prosodie Ibérica, S.L.U. – Capgemini. The User can exercise rights of access, rectification, cancellation, and opposition at www.beBee.com, according to the origin of the registration.

The User can use additional “Premium” services, which may be paid. The cost of these services is non-refundable.

3. CANCELLATION POLICY AND RIGHT OF WITHDRAWAL

3.1. Scope

This Right of Withdrawal applies to consumers in the European Union/EEA and other jurisdictions where such rights are required by law. This policy regulates the legal withdrawal period (“reflection period”) and does not affect your right to cancel the automatic renewal of your subscription at any time.

3.2. Right of Withdrawal

You have the right to withdraw from this contract within 14 calendar days without the need for justification. The withdrawal period will expire 14 calendar days from the day of the conclusion of the contract.

3.3. Exercising the Right

To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract by means of an unequivocal statement.

Recommended Method: for faster processing, we recommend using our:
Support Page

Alternative Methods: you can also inform us by email at:
support@bebeecorp.com

You can use the withdrawal form established in Annex I(B) of Directive 2011/83/EU, although it is not mandatory.

To meet the withdrawal deadline, it is sufficient to send your communication regarding the exercise of the right of withdrawal before the withdrawal period expires.

3.4. Consequences of Withdrawal

In the event of withdrawal, we will refund all payments received from you, without undue delay and, in any case, no later than 14 calendar days from the day we are informed of your decision. We will make the refund using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise.

3.5. Exceptions and Compensation for Service Started

3.5.A. Waiver of Right in Case of Digital Content

By subscribing and clicking “Pay,” you expressly consent to the immediate execution of the contract and acknowledge that you will lose your right of withdrawal once the digital content (for example, access to the premium database, viewing contact details) has been fully supplied or made available to you.

3.5.B. Compensation for Value Consumed (Proportional Amount)

If you requested that the service start during the withdrawal period, but the service has not been fully performed, you will have to pay a proportional amount for the service provided up to the moment you communicated your withdrawal, compared to the total coverage of the contract.

Value Calculation: given the nature of beBee Premium as a data access service, the “proportional amount” is calculated not only based on the time elapsed but also on the volume of data consumed (for example, number of contacts revealed, offers applied for, or proprietary data consulted). If a significant value has been consumed (for example, mass consultation of contacts), the proportional amount may equal the total price of the subscription, resulting in no refund.

3.6. Online Dispute Resolution (ODR)

In accordance with Art. 14 of Regulation (EU) No 524/2013, the European Commission provides an Online Dispute Resolution (ODR) platform, accessible at:
http://ec.europa.eu/consumers/odr/

4. USER CONTENT RIGHTS AND RESPONSIBILITIES

By posting content on beBee, the User grants beBee a non-exclusive license to publish it on beBee's services and perform reasonably necessary activities (storage, display, reformatting, and distribution). In exchange for access to and use of the services, the User agrees that beBee may display advertisements on the services, including alongside their content or other information, and use their content to promote beBee, its products, and content. beBee will not sell the User's content to third parties without their express permission.

The User is responsible for the content they post, including the risks arising from its accuracy and possible rights infringements. They must only post content for which they have sufficient rights and that does not contradict other agreements they have entered into.

beBee may remove any content for any reason. The User can delete their posts up to 30 minutes after posting them. The deletion process may take time; beBee may retain backups of the deleted post or account on its servers for up to 30 days after deletion.

5. CHANGES TO THE TERMS OF SERVICE

beBee may modify these terms to adapt the service to new circumstances. Changes will be notified on the homepage, so the User can be aware of them before continuing to use beBee. Continued use implies acceptance of the modifications.

6. CHANGES TO THE SERVICE

beBee reserves the right to modify or discontinue the service, in whole or in part, with or without prior notice to the User. beBee will not be liable to the User or third parties for exercising this right.

7. DISCLAIMER

The User agrees to assume all risks arising from the use of the service. The beBee service is provided “as is” and “as available.”

beBee does not guarantee that the service meets the User's specific requirements, or that it will be uninterrupted, secure, timely, or error-free; nor does it guarantee results from its use or the accuracy or reliability of the information obtained through the service. Implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement are disclaimed.

The User understands that any material or information downloaded is done at their own risk, being solely responsible for any damage to their system or loss of data resulting from it.

Companies posting offers are responsible for obtaining the necessary authorizations, permits, or licenses, including administrative ones regarding immigration for offers related to non-EEA/EU countries. Any company that posts an offer contrary to the law will assume exclusive responsibility, releasing beBee from liability.

8. LIMITATION OF LIABILITY

beBee will not be liable for the inability to use, business interruption, or direct or indirect damages, special, incidental, or consequential (including loss of profits), regardless of the cause, whether in contract, tort (including negligence), product liability, or otherwise, even if it has been advised of the possibility of such damages.

9. NO RESALE OR COMMERCIAL USE OF THE SERVICE

The use of the service is personal and exclusive to the User. The User agrees not to transfer it or make commercial use of it without the express consent of beBee.

10. USER CONDUCT

The User is responsible for the content of their transmissions through the service. The use of the service is subject to local, regional, national, and international laws and regulations. The User agrees to:

  1. Not use the service for illegal purposes or prohibited by these terms.
  2. Not interfere with or disrupt the network systems connected to the service.
  3. Comply with the rules, provisions, and procedures of the network systems connected to the service.
  4. Protect and be responsible for the security of their passwords to ensure the confidentiality of the data included in the service.

The User will not hinder the use of the service by other users or the use of similar services by other entities. beBee may, at its sole discretion, terminate the service immediately if the User's conduct violates these terms.

11. INDEMNIFICATION

The User will indemnify and hold beBee, its subsidiaries, directors, and employees harmless from third-party claims (including reasonable costs and fees) arising from the User's use of the service, breach of this agreement, or infringement of intellectual property, industrial, or other rights of third parties by the User or another user through the User's equipment.

12. TERMINATION OF THE RELATIONSHIP

Both the User and beBee can terminate the service at any time, with or without prior notice and with immediate effect. beBee will not be liable to the User or third parties for termination. In case of disagreement with these terms or their modifications, or dissatisfaction with the service, the User's only recourse is: (1) to stop using the service; (2) to cancel their subscription; and (3) to notify beBee of the termination. Upon termination of the service, the User's rights to use the service and beBee's software cease immediately.

13. NOTIFICATIONS

All notifications between the parties must be in writing and sent by email or postal mail. beBee may transmit notices or messages through the service to inform about changes to this agreement, the service, or other relevant matters; such transmissions will be considered notifications to the User.

14. PARTICIPATION IN ADVERTISING CAMPAIGNS

The User may correspond with companies that post their offers or selection processes. Such correspondence or participation (including delivery of goods or provision of services and payments) and any terms, conditions, or warranties associated will be established exclusively between the User and such companies. beBee assumes no responsibility arising from such correspondence or participation.

15. INTELLECTUAL PROPERTY RIGHTS OF CONTENT

The User acknowledges that the content (texts, software, music, sound, photographs, video, illustrations, and other materials) presented by beBee or its suppliers is protected by intellectual and industrial property rights (patents, trademarks, service marks, etc.). The User may only use such content in the manner expressly authorized by the service. It is prohibited to copy, reproduce, distribute, or create derivative works without express authorization. The User will not decompile or alter the service software nor allow third parties to do so.

16. GENERAL TERMS

In case of conflict or controversy arising from the interpretation, validity, execution, or compliance with these conditions, the parties will be governed by the following considerations:

If the user is a consumer or user according to Article 3 of Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users, they may choose between:

  1. Presenting the dispute before the Courts and Tribunals of their domicile, or
  2. Presenting it before the Courts and Tribunals of the registered office of this company, that is, those of the city of Madrid (Spain).

This choice is made in accordance with the provisions of Royal Legislative Decree 1/2007 and Regulation (EU) No 1215/2012 on jurisdiction, recognition, and enforcement of judgments in civil and commercial matters.

In case the user does not have the status of consumer or user, the parties agree to submit to the Courts and Tribunals of the city of Madrid (Spain).

17. SUPPORT CONTACT

If the User needs to contact the support team at any time, they can do so through the support page, where they will find the channels available for inquiries, incidents, or requests for assistance related to the service.

18. CLAIMS SYSTEM

If a user wishes to challenge any decision related to the service or subscription, beBee provides an internal claims processing system. Claims may be submitted within six (6) months from the notification of the decision by beBee.

The system is accessed through our official claims form available in the support section of the website. Claims are reviewed by an internal Committee, formed by Customer Service personnel and, where appropriate, with independent external advice. All claims are processed diligently, non-discriminatorily, and non-arbitrarily, and the user will always receive a reasoned decision. Additionally, the user retains their right to go to an extrajudicial conflict resolution body if they wish.

Legal validity and claims form: According to Decree 1/2010, of January 14, which regulates Law 11/1998 on the Protection of Consumers and Users in the Community of Madrid, digital services without a physical establishment are not required to have a physical claims form. Our online form fully complies with regional regulations, with date and time registration, and resolution within a maximum of 30 business days.

Compliance with European regulations: Our system also complies with European regulations on secure claims channels, guaranteeing a reliable, accessible, and protected mechanism for all users, with clear registration and resolution timelines, and the possibility of going to certified extrajudicial bodies.

Contact: For support or inquiries, users can access our support page or send an email to membership@bebeecorp.com.

Contact Details

beBee PLATFORM S.L.
Calle de la Virgen de los Peligros 11, 3º
28013 Madrid, Spain
NIF: ESB84471838
Commercial Registry of Madrid: Volume 21938, Page 15, Section 8, Sheet M-390918, Registration 1
Email: support@bebeecorp.com