Resort Help Desk - Nashik, Maharashtra, India - Paradigm Consultancies
Description
WE ARE HIRING
Job designation:
- Resort Help Desk
Job location:
- Nashik, Maharashtra
Salary:
- 15,000 20,000 per month
Experience:
- Total experience:
- 5 years of experience in customer service, preferably in a resort or hotel setting.
- Minimum experience:
- 23 years of customer service experience.
Education:
- High school diploma or equivalent required.
Skillset:
- Good communication skills
- Proficiency with MS Office
- Proficient in using reservation systems
IMMEDIATE JOINERS REQUIRED
FULL TIME
Profile introduction:
Join our dynamic team at [Resort Name] as a Resort Help Desk Representative As the first point of contact for our guests, you'll play a crucial role in ensuring an exceptional experience from the moment they arrive.
Responsibilities:
- Greet and assist guests with checkin and checkout procedures.
- Provide information about resort amenities, services, and local attractions.
- Handle guest inquiries, concerns, and requests promptly and professionally.
- Utilize reservation systems to manage bookings and room assignments.
- Coordinate with other departments to fulfill guest needs and resolve issues.
- Maintain a positive and welcoming atmosphere at the help desk.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to handle stressful situations with composure and professionalism.
- Strong organizational and multitasking abilities.
- Willingness to work flexible hours, including weekends and holidays.
Salary:
₹15, ₹20,000.00 per month
Schedule:
- Day shift
Work Location:
In person
Speak with the employer
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