Customer Care Executive - Moti Nagar, Delhi, Delhi, India - JindalX

JindalX
JindalX
Verified Company
Moti Nagar, Delhi, Delhi, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.


Responsibilities:


  • Manage large amounts of incoming phone calls
  • Identify and assess customers' needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
Requirements and skills

  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • High school diploma

Pay:
₹16,500.00 per month


Benefits:


  • Health insurance

Schedule:

  • Day shift
  • Rotational shift

Education:


  • Higher Secondary(12th Pass) (preferred)

Language:


  • English (required)

Work Location:
In person


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