Customer Support Executive - Mumbai, India - Talent Corner HR Services Private Limited
Description
**Job Title- Customer Support Executive****Industry
- Healthcare/Wellness**
CTC 3 to 3.6 lpa
- Min. 12 Years of Experience in Customer support, Operations support.****Educational Qualification:
- Any Graduate Degree****Job Description:
- *
- Resolving customer complaints, grievances, or queries to the best possible outcome and in a timely manner
- Conducting any customer satisfaction survey, calling customers for feedback on their overall experience, etc
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Communicating effectively, empathetically, and in a professional manner with the customer
- Maintaining records, reports and other correspondence to measure customer satisfaction
- Managing payments, delivery and of customers orders whenever needed
- Support other verticals and departments for daytoday coordinations.
- Will also provide assistance in vendor support activities during the vendor onboarding documentation process and coordination.
Salary:
₹25, ₹30,000.00 per month
Schedule:
- Day shift
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