Csr - Email Process - Bengaluru, India - Wroots global pvt ltd
Description
What you'll do:
Outbound and Inbound calls handling for sales and customer escalations.
Customer chat handling.
Ensure 100% compliance as per the process guidelines.
Handle customer queries and provide information about the product.
Manage and resolve customer queries.
Maintain records of the conversationsRequired Profile:
Strong command over English, Hindi.
Knowledge in telesales and tele-marketing.
Prior experience in customer support would be preferred.
Should be comfortable working in dayshift.
Should be available for immediate joining.
Eligibility Criteria:
Fresher/Experienceth/UG/Grad/PG
Language preference:
English + Hindi(preferable)
Location:
Bangalore
Salary upto 5 Lpa
Shifts:
Day/UK/US/Night/Rotational
Call Hr Shweta
Job Types:
Full-time, Regular / Permanent
Salary:
₹250, ₹350,000.00 per year
Benefits:
- Food provided
- Health insurance
- Internet reimbursement
- Life insurance
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Joining bonus
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Bengaluru , Karnataka: Reliably commute or planning to relocate before starting work (preferred)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
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