Hiring Ca-inter for Gurgaon - myndsolution

myndsolution
myndsolution
Verified Company
Gurgaon, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Should have team handling exp.

**Interview mode

  • Online**
    Job location
  • Udhog vihar phase4

Process requirements:


  • 6 days/week working
- fixed shift - 4pm to 1pm evening shift

  • Comfortable with roster based weekoff (no fixed weekoff)

Requisite Skills:


  • Attention to details he or she must identify gaps/ areas of focus, and should feel comfortable presenting recommendations to various stakeholders
  • Fluent communication skills and must possess strong skill set of MS excel.
  • Good knowledge of Indian Accounting & compliances for TDS & GST
  • Able to work independently to resolve issues.
  • Ability to work accurately in tight timeframes.
  • Able to identify improvement opportunities
  • Exposure of startup/ Technology/ Manufacturing business environment would be an added advantage
  • Good to have working Knowledge of ticketing tool

Key Responsibilities:


  • Understands business and coordinate for Domestic & International AP/AR/Payments transactions
  • Ensuring process controls for transactional compliances of TDS & GST
  • Help in identifying process improvement areas and showcasing the outcomes of a process improvement plan and implementation of the same
  • Ensuring Accuracy and TAT adherence in processing tickets by agents
  • Analyzing knowledge gaps and ensuring trainings/cross trainings for agents
  • Daily connect with agents & quality check for transactions
  • Filling in gaps for any shrinkage
  • Resolving agents' query
  • Controlling overall performance, doing performance reviews, progression plans and ensuring motivation of the team
  • Maintaining process documentation - Trackers/SOP/MIS/QC update
  • Team handling experience (up to 7-8 agents) with strong People Management skills, including resolving conflicts, influencing and communicating well with the team
Total yrs of exp

Current CTC

Expected CTC

Notice period

Reason for change

team handling exp

are you interested to work in rotational shift


Salary:
₹50, ₹80,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Evening shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 2 years (preferred)
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