Junior System Administrator - India - Bloom Consulting Services
Description
NAExperience
- 3 years
Offered Salary
Notice Period
Not Disclosed
Responsibilities:
- Work in 24x7 rotational shifts: morning (6:00am-2:30pm), afternoon (2:00pm-10:30pm), and night (10:00pm-6:30am).
- Monitor, Provision, configure and troubleshoot our production servers and Web services.
- Maintain 100% uptime of the production services.
- Ensure that our monitoring tools catch and generate alerts on all production issues.
- Address all issues reported by our monitoring tools, including escalation on issues that require more senior intervention.
- Follow escalation process through issue completion, including providing documentation after resolution.
- Follow regular Operations procedures and complete all assigned tasks during the shift.
- Assist in root cause analysis of production issues and help write a report which includes details about the failure, the relevant log entries and likely root cause.
- Send periodic NOC reports with the system and service status.
- Monitor backups and disaster recovery, including backup verification, and performing restoration tests and participating in disaster recovery drills. Build knowledge base by creating and updating documentation for support.
Required skills and experience:
- Education: B.E. (Bachelor of Engineering) in Computer Science, Electronics or Electronics & Communication or B.Sc ( Bachelor of Science) major in Computer Science or equivalent experience.
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