Trainee-kcs - New Delhi, India - Boston Consulting Group

Boston Consulting Group

Verified Company

New Delhi, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

WHAT YOU'LL DO:

You will be required to support the product team:

Help in creating and updating knowledge on the legacy platform
Understand and evaluate the feasibility of the features demanded for knowledge products.
Support the end users /consumers with their issues and queries
Provide technical assistance in designing /structuring the knowledge products

YOU'RE GOOD AT:

Creating products using technical interfaces and tools
Strongly communicating within and outside the team
Suggesting designs and UI options to make the product look better
Understanding the customers and their needs
Root cause analysis to understand various issues encountered by end users
Problem solving by using work arounds wherever possible

YOU BRING (EXPERIENCE & QUALIFICATIONS):

Pursuing / completed bachelor's degree from a reputed university with demonstrated high academic achievement
Strong written and verbal communication skills
Able to demonstrate strong problem solving and analytical skills.
Proficient in Excel and PowerPoint
Accuracy, attention to detail and adherence to committed timelines
Strong work ethic, servicementality and a collaborative / teamplayer mindset
Effective written & verbal communication.
Strong organization and prioritization skills, and ability to work under pressure in a fastpaced environment

YOU'LL WORK WITH:

Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively.

We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.