Chat Support Executive - Vadodara, India - PARUL UNIVERSITY

PARUL UNIVERSITY

Verified Company

Vadodara, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Responsibilities:

-
To Analyze clients requirements
:

-
Ownership of client issues and resolving them on a priority
:

-
Multi-Tasking skills
:

-
Good Decision-Making skills
:

-
Good Proficiency in English and other regional languages
:

-
Flexible to work on a shift basis.

Qualifications:

-
Experience as a Customer Support Specialist or similar CS role for at least 1 year
:

-
Graduation is Mandatory (10+ three years of diploma can also apply)
:

-
Experience using help desk software and remote support tools
:

-
Understanding of how CRM systems work
:

-
Excellent communication and problem-solving skills
:

-
Multi-tasking abilities
:

-
Patience when handling tough cases
:

-
Languages-English.

Skills Required:

-
Freshers with strong customer focus
:

- **Basic knowledge of computers

MS Office.**:

-
Self-motivated and a good team player
:

-
Should be flexible for Rotational day shifts
:

-
Flexible to work in any shifts round the clock /6 days
:

-
Any customer service experience/BPO experience.

Shift Rotational 6 days of working1 day rotational week off.

Salary:

From ₹15,000.00 per month

Schedule: