Calls Person - Chennai, Tamil Nadu, India - KSA Educational Services Private Limited

KSA Educational Services Private Limited

Verified Company

Chennai, Tamil Nadu, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Answering Calls:
Promptly and professionally answering incoming calls from customers, clients, or other stakeholders.
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Providing Information: Responding to inquiries by providing accurate information about products, services, policies, or procedures.
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Handling Queries and Resolving Issues: Listening attentively to callers' concerns, addressing their queries, and resolving issues or complaints to ensure customer satisfaction.
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Taking Messages: Recording messages accurately and relaying them to the appropriate person or department in a timely manner.
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Making Outbound Calls: Initiating outbound calls to follow up on inquiries, confirm appointments, conduct surveys, or provide updates as necessary.
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Scheduling Appointments: Assisting callers with scheduling appointments or arranging meetings with relevant personnel.
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Routing Calls: Transferring calls to the appropriate department or individual based on the nature of the inquiry or request.
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Maintaining Call Logs: Recording details of incoming and outgoing calls, including the purpose of the call, caller information, and any actions taken.

Job Types:
Full-time, Permanent

Pay:
₹15, ₹25,000.00 per month

Benefits: