Health Coach - Mumbai, India - Acumont Solutions Private Limited
Description
Should understand the medical diseases and finer details of their management protocol along with the finer details of the program construct- Follow/Develop a detailed plan of tracking as per the protocol keeping in mind the complications that could arise
- Coordinate with external customer's/patients basis the risk trigger ensuring maximum level of sensitivity and confidentiality while managing cases
- Managing all cases on a case to case basis ensuring that majority customers/patients are adhering to the program construct
- Manage changes and escalations effectively on a case to case basis
- Measure program performance with relevant reports and at define frequency
- Report and escalate to management as and when needed
- Successfully manage the relationship with all stakeholders, internal as well as external
- Perform risk management to minimize risks at a customer level as well as at a portfolio level
- Establish and maintain relationships with third parties/vendors
- Review the processes on a timely basis
- Work towards digitization at each stage
- Identify opportunity for improvement basis partner's feedback
- Conceptualization of new MIS design and delivery
- Publish Dashboards with analysis and insights
- Leakage management and Governance around payment, customer benefit
- Manage Internal & external process Audits
- Adherence to all Regulatory requirements and quick adaption to regulations
Salary:
₹300, ₹800,000.00 per year
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Speak with the employer
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