Domestic Voice Process Executive - Perungudi, Chennai, Tamil Nadu, India - Hoopoe Infoedge Pvt Ltd

Hoopoe Infoedge Pvt Ltd

Verified Company

Perungudi, Chennai, Tamil Nadu, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Hiring for Voice Process executive

Process :
Domestic Voice process - Tamil

Qualification :
Any degree / Any Engineering / Diploma

Shift Timings :
Day shift & Rotational week off

Timing :
General Day Shifts - 8-5 / 9-6 / 10-7 / 11-8 / 12-9 (Rotational Week off)

Skills Required:
Good English communication with Tamil speaking skills

Salary Details : 14k to 15k

Age Criteria :

Work Location:

Perungudi, Chennai

Roles and Responsibilities:

Customer Interaction:
Respond promptly to customer inquiries via phone.

Provide accurate and helpful information to customers regarding policies.

Handle and resolve customer complaints, escalating issues when necessary.

Problem Resolution:
Investigate and analyze customer problems or concerns and provide effective solutions.

Work closely with other departments to resolve complex issues and ensure timely resolution.

Job Types:
Full-time, Permanent

Salary:
₹14, ₹15,000.00 per month

Benefits: