Service Help Desk - Chennai, India - Vedita Ventures
Description
Job description:
PRODUCT KNOWLEDGE ON - HP,DELL,LENOVO,APPLE,INTEL,MICROSOFT,FIREWALL, NETWORKING & STORAGE.
CUSTOMER COMPLAINT REGISTRATION BY TICKET,
ALLOCATING TO ENGINEER,
HANDLING CUSTOMER PRESSURE,
VENDOR INTERACTION,
EMAIL COMMUNICATION
BUILDING RELATIONSHIP WITH ENGINEER & CUSTOMER
EXPERIENCE IN COMPUTER HARDWARE INDUSTRY
FEMALE CANDITATE
GOOD EMAIL WRITING SKILL
GOOD COMMUNICATION IN ENGLISH & TAMIL
Key Skills:
computer hardware, Relationship Building, Customer Satisfaction, MS Office, Complaint Handling
Salary: 20k-25k per month.
Experience of 2yrs-4yrs in the same field is a must.
Salary:
₹20, ₹25,000.00 per month
Day range:
- Weekend only
Shift:
- Day shift
Ability to commute/relocate:
- Chennai,
Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
- Technical support (required)
Speak with the employer
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