Front Desk Receptionist - Pal Gam, Surat, Gujarat, India - Aim High Human Resource Private Limited
Description
Key Responsibilities
- Responsible for Management and Up keeping of the Reception Area
- Responsible for giving Appointments to patients
- Responsible for following up with the patients
- Responsible for responding to queries and concerns of the patients and relatives with regards to hospital/non clinical process understanding
- Responsible for informing the charges for procedures/treatments/rooms to patients/relatives
- Responsible for adding patient basic information, appointment and follow up dates in respective MIS files (soft and paper versions as per process)
- Responsible for collecting Google Reviews from the patients/relatives
- Responsible for collecting and dispatching of all couriers in the hospital and maintain the records for the same
- Responsible for keeping track of office supplies, inventories and update the purchase department as per process defined for respective branch
- Responsible for ensuring maintenance of the reception area at all times
- Responsible for co ordination with the laboratories for sample collections of the patients
- Responsible for OPD Payment collection
- Responsible for maintaining all records of patients in respective folders/ERP/CRM as per process.
Job Types:
Full-time, Permanent
Pay:
Up to ₹18,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Education:
- Bachelor's (required)
Experience:
- total work: 1 year (required)
- Front desk: 1 year (required)
Work Location:
In person
Application Deadline: 16/05/2024
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