Call Handler - Noida, India - Upgrade Consulting

Upgrade Consulting
Upgrade Consulting
Verified Company
Noida, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Greeting from Upgrade consulting

Process Type :
Inbound Customer Service


Job Responsibilities:

  • Answer inbound calls in a timely manner
  • Follow communication "scripts" when handling different topics
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets

Education :
Undergraduate OR Graduate


Experience :
Fresher OR Experience In BPO

Skills :
Excellent English Communication Skills

Immediate Joiner only.

Note-Last Batch is on 20th Feb

  • Khushi

Job Types:
Full-time, Permanent, Fresher


Salary:
₹13, ₹22,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (required)

Work Location:
In person


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