Salesforce Service Cloud - Ahmedabad, India - Encora

Encora
Encora
Verified Company
Ahmedabad, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
here

  • Analyzing business requirements and translating them into technical solutions.
  • Designing and implementing custom solutions, such as service processes, case management, and customer communities.
  • Configuring Salesforce Service Cloud security, such as user roles and profiles, access settings, and sharing rules.
  • Managing data migration, integration, and deployment processes.
  • Collaborating with stakeholders to ensure solutions meet business objectives and are delivered on time and within budget.
  • Providing technical leadership to junior developers and guiding them through complex projects.
  • Staying uptodate with the latest Salesforce releases and providing recommendations for improvements to clients.
  • Communicating with clients to understand their business processes and requirements, and providing solutions that enhance their customer service operations.
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