Customer Service Representative - Jaipur, India - Balj Services Private Limited
Description
Responsibilities:
Inbound Calls II Customer Support
- Manage incoming calls and customer service inquiries.
- Provide information about products and services, take/cancel orders, and record details of complaints.
- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Job Types:
Full-time, Fresher
Salary:
₹15, ₹35,000.00 per month
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or willing to relocate with an employerprovided relocation package (required)
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (required)
- Customer service: 1 year (required)
Language:
- English (required)
- Hindi (required)
Speak with the employer
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