Customer Care Executive - Dehra Dun, India - Ileads Auxiliary Service Pvt Ltd
Description
Responsibilities:
Customer Care II Problem Solving
- Managing Incoming Calls And Customer Service Inquiries
- Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints
- Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken
- Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
- Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation
Job Types:
Full-time, Permanent, Fresher
Salary:
₹10, ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
- Rotational shift
Education:
- Higher Secondary(12th Pass) (preferred)
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