India - Credit Control - Mumbai, India - ISS Group Holdings Limited

ISS Group Holdings Limited
ISS Group Holdings Limited
Verified Company
Mumbai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
Who are Inchcape?


At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere.

We use technology and our global network to help our partners connect to a smoother, smarter ocean.


Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals.

Our diverse global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and intergovernmental organizations.


We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience.

We embrace change and are open to new thinking and pushing for positive change in our industry.

We have an exciting opportunity for a Credit Control for Global Finance Hub.

This is a Hybrid working opportunity.


What you'll do:

  • Maintain existing relationships and further develop & expand relationships with Principals (along with team leaders), ISS and 3rd party Agents.
  • Ensure all Principal and businessrelated correspondence is responded to in a timely manner
  • Keep record of critical communication, for audit trail and follow up processes.
  • Adhere to Credit Control Application following and recording applicable workflow
  • Specific responsibilities and accountabilities focused on COLLECTIONS as follows:
  • Review company's receivables/payables ledgers and ageing reporting on a weekly basis.
  • Sending out periodic monthly statement of account to customers/principals.
  • Monitoring outstanding balances & contact customers/agents before it become overdue.
  • Sort out and resolve any questions, clarifications, queries by the customer.
  • Works with the banking team to ensure allocations of funds is correctly updated
  • Ensure existing and future client codes are uniform and consistent.
  • Take part and contribute in periodical meetings with the team reviewing current status.
  • Provide sufficient details to banking team for posting incoming funds from customers/agents
  • In case of issues with collecting, ensure that these are swiftly resolved or are escalated to Line Manager as soon as known.
  • Ensure the use of the full repertoire of communication methods especially telephone communication to internal and external parties

Who you Are:

  • Experience at Business Unit level with excellent communication skills
  • Ability to meet deadlines through good time management and allocation of priorities
  • Experience of working in a target driven environment
  • Process oriented
Why Inchcape Shipping Services?


We believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve.

To reach the highest standards we depend on our people, their welfare, training and expertise.

We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.


  • Global Perspective_ we connect the world and see the bigger picture.
  • The Power of People _ we rely on the strength of local agent knowledge and relationships.
  • Progress_ _ we adopt new thinking and push for positive change in our industry.

In return, we will offer you:
A diverse range of benefits, depending on your geographical location.

Globally as a minimum you will receive:

  • A retirement savings plan
  • Life assurance
  • Holiday
  • Healthcare
  • Competitive salary
  • Employee Assistance Programme
  • Career development and progression opportunities
  • Values Award celebration events
Plus, much more


ISSthebiggerpictureInchcape is an Equal Employment Opportunity Employer and equality, diversity and inclusion are at the center of everything we do.

We recognize that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society.

We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.

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