Reservation Executive - Ramanagaram, India - Ravishing Retreat LLP
Description
Handling bookings via phone, online, or in-person, ensuring accuracy in reservation details. Answering queries from guests regarding room rates, facilities, and services. Addressing and resolving complaints or issues related to reservations.Keeping track of all reservations, cancellations, or no-shows in the hotel's computer system. Recommending available room upgrades or additional services to potential guests to enhance their stay.
Coordinating with the housekeeping and front desk teams to keep them updated on room statuses.
Coordinating with the housekeeping and front desk teams to keep them updated on room statuses.
Taking deposits at the time of booking or coordinating with the finance team to ensure payments are processed. Managing any changes or cancellations to reservations as per the hotel's policies.
Providing reports on bookings, revenue, and occupancy rates to management. This can help in forecasting and planning for peak seasons or events.
Experience: 1 to 4 Years in Hotel industry
Location:
Ramnagar, Karnataka
Pay:
₹20, ₹30,000.00 per month
Benefits:
- Food provided
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
Experience:
- total work: 1 year (preferred)
Work Location:
In person
Speak with the employer
Application Deadline: 17/05/2024
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