Telecaller Malagala - Bengaluru, Karnataka, India - ADVISEBEE INNOVATIONS PRIVATE LIMITED
Description
GOOD COMMUNICATION SKILLS (ENGLISH ,KANNADA OR ANY)
BASIC COMPUTER KNOWLEDGE
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Communication Skills: Clear and effective communication is key. Telecallers need to articulate their thoughts clearly, listen actively, and understand the needs of the caller.
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Empathy: Being able to understand and empathize with the caller's situation helps build rapport and trust, which are essential for successful sales or resolving customer issues.
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Persuasion: Telecallers often need to persuade customers to purchase a product or service or to take a desired action. This requires the ability to highlight benefits and overcome objections gracefully.
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Product Knowledge: A thorough understanding of the product or service being offered is crucial. Telecallers should be able to answer questions confidently and provide accurate information.
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Adaptability: Telecallers interact with people from diverse backgrounds with varying needs and personalities. Being adaptable allows them to adjust their approach accordingly.
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Resilience: Rejection is common in telecalling. Resilience helps telecallers bounce back from rejection and maintain a positive attitude throughout the day.
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Time Management: Telecallers often have targets to meet within specific timeframes. Effective time management skills help them prioritize tasks and maximize productivity.
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Problem-solving: Telecallers encounter various challenges, such as handling irate customers or addressing technical issues. Strong problem-solving skills enable them to find solutions efficiently.
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Confidence: Confidence in oneself and the product or service being offered is essential for successful telecalling. It helps telecallers speak convincingly and handle objections effectively.
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Follow-up Skills: Following up with leads or customers is crucial for nurturing relationships and closing sales. Telecallers should have a system in place for timely and personalized follow-ups.
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Ethics and Integrity: Telecallers represent their company, so it's important for them to adhere to ethical standards and conduct themselves with integrity in all interactions.
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Active Listening: Paying attention to the caller's needs and concerns is essential for providing personalized assistance and building rapport.
Pay:
₹15, ₹20,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Work Location:
In person
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