Customer Support Executive - Mohali, Punjab, India - Think 360 Solutions Pvt Ltd

Think 360 Solutions Pvt Ltd
Think 360 Solutions Pvt Ltd
Verified Company
Mohali, Punjab, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

The Customer Support Executive will be responsible for providing excellent customer service to Food Delivery App users (Czech Republic based).

This includes resolving customer queries and issues, providing information and support, and ensuring that customers have a positive experience.


Responsibilities:


  • Provide information and support to customers
  • Resolve customer issues in a timely and efficient manner
  • Escalate complex issues to the appropriate team
  • Work with other teams to improve the customer experience
  • Stay uptodate on products and services

Note:


  • Prior experience in customer support within Food delivery apps will be an advantage.

Job Types:
Full-time, Permanent


Pay:
₹15, ₹30,000.00 per month


Benefits:


  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift
  • Monday to Friday
  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (required)


Work Location:
In person


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