Change Coordinator - Pune, India - Zensar Technologies

Zensar Technologies

Verified Company

Pune, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

**Change Coordinator - Change Governance

Level 2**

(

0101336

)

Description

Change Coordinator

Change Governance (Location

Pune)
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar Read on for more details on the role and about us.

What's this role about?

As a Change Coordinator, you will be responsible to support domainspecific change management resources in various corporate locations, business areas and departments, as well as for subcontractors, vendors and customers, by coordinating approved change requests and integrating them with configuration and release management procedures.

Here's how you'll contribute:

In this role you will help us:
Coordinates the effective implementation and support of Change Control Management.
Evaluates all recommended changes and ensures implementation schedules do not interfere with business operations.
Identifies and/or challenges schedules that could create conflicts with business operations.
Adheres to the change schedule.
Identifies scheduling conflicts based on business priorities.
Coordinates daily ITCM activities across the IT organization.
Manages ITCM process compliance with audit requirements by tracking and monitoring identified regulatory artifacts.
Participates in all change advisory boards (CABs) through the process life cycle.
Reviews change requests for completeness, from documentation to postimplementation review.
Participates in incident and problem analysis for possible consequences of a change and its implementation.
Reviews all implemented changes to ensure objectives have been met.
Arranges and facilitates appropriate postimplementation review activities for changes, as prescribed by the process policy.
Identifies process gaps and works to implement corrective actions.
Produce metrics for Change Control statistics.
Provides training on the change management process.

Skills required to contribute:

We're looking for someone with:
Bachelor's degree in computer science or management IT, and related field or equivalent experience are required.
Typically has 35 years of IT experience with 12 years of incident, problem or change workflow automation tool experience a plus.
Ability to accurately record and manage changes in a change management tool.
Social and organizational agility to proactively gain knowledge of all aspects of all assigned services, including infrastructure, operations, customer service, software, network, stakeholder, and business unit components.
Ability to communicate effectively both orally and in writing.
Excellent organizational skills; attention to detail.
Ability to prioritize workload and consistently meet deadlines.
Knowledge and understanding of Change Management tools.

Skilled in producing change data and reporting metrics to stakeholders

Advantage Zensar

We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for highgrowth companies looking to disrupt through innovation and velocity.
Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans' status.
Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do.

Our core values include:

Putting people first
Clientcentricity
Collaboration

Ready to #ExperienceZensar?

Primary Location:
India-Maharashtra-Pune

Job Posting:
Jun 28, 2023

Experience Required (In Years):

Minimum

Maximum