Service Advisor - Ernakulam, India - SAI SERVICE PRIVATE LTD (Maruti Suzuki)

SAI SERVICE PRIVATE LTD (Maruti Suzuki)
SAI SERVICE PRIVATE LTD (Maruti Suzuki)
Verified Company
Ernakulam, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Ensure speedy maintenance and repair of vehicles through clear identification of customer's needs and accurate demanded repair understanding by using probing sheet.


  • Provide clear cost estimates and keep customers informed of work progress.
  • Monitor the work progress and keep customers informed of changes in cost and completion times.
  • Ensure clear and precise service invoices that shows parts, labor and lubricant charges.
  • Promote Value Added Services to Customers.
  • Plan and act as per monthly targets for the workshops.
  • Take all necessary actions to resolve customer complaints as per promised time.
  • Ensure all customer vehicles are clean and ready according to the promised delivery time.
  • Conduct Post-Service Followup after 3 days of vehicles delivery to check customers satisfaction.

Qualification:
Diploma/Degree in Automobile/Mechanical Engineering


Experience:
Min 1 year as Service Advisor


Salary:
Up to 20000


Pay:
Up to ₹20,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (required)


Work Location:
In person
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