- Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
- Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
- Inbound & outbound calling
- Provide payment plans basis customer requirement
- Graduate (in any stream)
- Relevant experience
- Excellent Communication Skills (verbal and written)
- Good customer handling skills
- High Energy level
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Pa - Rtr - Night Shift - Uppal
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Pa - Rtr - Night Shift - Uppal
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PA : Collections : Uppal : Night Shift
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Genpact hyderabad, IndiaGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our p ...
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PA : Hire to Retire : Night Shift : Uppal
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Production
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Us Recruiter
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Us Recruiter
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Audit Assistant
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Customer Relation Executive
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Customer Relation Executive
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Housekeeping Supervisor
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Admissions Officer
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Duty Doctor
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Performing Arts Teacher
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PD : Collections : US shift : Uppal - hyderabad, India - Genpact
Description
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it.
We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line.
We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality.
And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.We are inviting applications for the role of PD, Collections
Responsibilities
Minimum qualifications