Control Tower Executive - Bengaluru, India - Practo Technologies

Practo Technologies
Practo Technologies
Verified Company
Bengaluru, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Tracking Operation performance metrics.

Drive Operational Metrics efficiently in sync with all internal and External stakeholders.

Continuously detect process gaps, highlight performance issues, and prioritize problem-solving opportunities for the operation team.


ensure promises are made to the customer are met by highlighting escalating exceptions to the accountable people, and monitoring closure.

Handling customer Escalation.

Proficient in excel

Perform data analysis for generating reports on a periodic basis.


The ability to produce graphs and tables, use spreadsheets efficiently, and perform calculation and automation to process large volumes of data.

Analyze and Interpret the data.

Generate dashboard, periodic and Ad hoc reports as needed.
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