Customer Support Associate - Hyderabad, India - Triconn Solutions

Triconn Solutions
Triconn Solutions
Verified Company
Hyderabad, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Position:
Customer Support Assosiate.


Location:
Hyderabad


Experience:
Minimum 6 Months Experience in BPO


Qualification:
Any Graduate


Language:
Tamil, Marathi, Gujrati, Kannada.


Responsibilities:


  • Maintain an updated knowledge of the organization's products, services, and customer service policies
  • Document customer interactions when necessary, compiling documents and forwarding information to interested parties
  • Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
  • Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
  • Assist clients by demonstrating the use of goods and programs and answering any questions they may have
  • Participate in training opportunities provided by the organization or by outside entities
  • Establish and maintain good rapport with customers by using positive language and anticipating their needs.

Job Types:
Full-time, Fresher


Salary:
₹200,000.00 per year


Schedule:

  • Day shift

Ability to commute/relocate:

  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)
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