Guest Relations Executive - Kolkata, India - Lets Recruit India

Lets Recruit India
Lets Recruit India
Verified Company
Kolkata, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

We are looking to hire a
Guest Relations Executive for an
Event Management Company who is competent enough to handle guests on a day to day basis as per the company policies and standards.


RESPONSIBILITIES:

-
Welcome
guests and giving a found farewell to guest while they leave.
-
Handling guest complaints and concerns in an efficient and timely manner.
-
Overseeing VIP guests, arrivals and departures
:

-
Coordinating and multi-tasking job duties in a busy environment.

  • Should possess detailed information about the company, city as well as the competition.
  • Detailed information regarding
    arrivals and requirements:
-
Providing
excellent guest service as per company standards.
-
Providing information regarding the company, activities etc.
-
Maintain up-to date information on current promotions, offers and packages
-
Collect guest feedback during departure along with his likes and dislikes.

  • Perform basic
    admin activities as and when required.
  • Ensure that all
    activities are handled smoothly without unnecessary delay or discomfort to any guest
:


  • Should be able to
    handle all guests without bias or prejudice.
-
Follow the rules and policies laid down by the management.
-
Adhere to strict staff grooming and hygiene standards
:


  • Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.

REQUIREMENTS
-
Degree in event management or related field:

-
Proven experience as a Guest Relations Executive:

-
Good command of the English language is essential, both written and verbal

  • Must possess
    strong organization time management skills, attention to detail.
  • Must be
    guest service focused and a team player
:

-
Positive attitude and
outgoing personality is essential.
-
Professional demeanor and presentation
:

-
Personable,
enthusiastic,
self-
motivated and able to work independently.
-
Observant,
discriminating and
detail-oriented:


  • Ability to understand and
    carry out oral and written instructions and request clarification when needed.
  • Strong
    interpersonal and organizational skills.

Salary:

Up to ₹15,000.00 per month


Schedule:

  • Day shift

Ability to commute/relocate:

  • Kolkata, Kolkata ,

West Bengal:
Reliably commute or planning to relocate before starting work (required)


Experience:

- total work: 1 year (preferred)


Speak with the employer

  • 91-XXXXXXXXXX
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