Customer Service Representative - Mumbai, India - Venture Quest

Venture Quest
Venture Quest
Verified Company
Mumbai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Salary: 2LPA to 3LPA


Shift:
Rotational shift/24*7 (Cab facility)


Working days: 5 days working (Rotational off)


Age limit:33


Qualifications:

Excellent communication skills, both in written and spoken English

Proven experience in customer service, preferably in a call center or online support environment

Strong problem-solving and troubleshooting skills

Calm and patient temperament to handle irate customers and diffuse tense situations

Good multitasking and time management skills to manage and prioritize concurrent tasks and responsibilities

Familiarity with CRM and support software tools such as Zendesk, Freshdesk, or similar

Any degree or diploma in Business Management, Communications or related field

Good knowledge of Microsoft Office Suite, especially Excel and PowerPoint


Job Types:
Full-time, Part-time, Permanent, Fresher


Salary:
₹13, ₹28,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Life insurance
  • Provident Fund

Schedule:

  • Evening shift
  • Night shift
  • Rotational shift
  • US shift

Supplemental pay types:

  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

Ability to Commute:

  • Mumbai Suburban, Maharashtra (required)

Ability to Relocate:

  • Mumbai Suburban, Maharashtra: Relocate before starting work (required)

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