Configurator - Bengaluru, Karnataka, India - Wipro Limited
Description
Bengaluru, India- Tech Hiring
Role Purpose
- The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client_
Do
- _Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners_
- _Plan and execute assigned configuration tasks within deadlines _
- _Provide system configuration support based on changing business needs_
- _Assist in system analysis, design, development, and testing activities_
- _Provide support in developing, implementing and testing patch releases and system upgrades_
-
Maintenance of the configuration archive and its upkeep
- _100% compliance to configuration standards and procedures_
- _Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log_
- _Analyze and resolve configuration issues in a timely manner_
- _
-
MIS Management, Reporting & Backend Support
- _Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders _
- _Documentation & reporting as per the client need on configuration standards_
- _Issue resolution in minimum time possible with respect to any modification or change requested by the client_
_Stakeholder Interaction_
_Stakeholder Type_
_Stakeholder Identification_
_Purpose of Interaction_
_Internal_
Lead Configurator
Regular reporting & updates
Software Developers
For regular coordination on the software for which testing is done
Display
- Lists the competencies required to perform this role effectively: _
_Functional Competencies/ Skill_
- Leveraging Technology ? Knowledge of current and upcoming technology along with expertise in programming (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization ?
_Competent_:
- Process Excellence
- Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk ?
_ Expert_: - Technical knowledge ? knowledge of various programming languages, tools, quality management standards and processes
_Expert_
_Competency Levels_
_Foundation_
- Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with mínimal support and guidance._
_Competent_
- Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well._
_Expert_
- Applies the competency in all situations and is serves as a guide to others as well._
_Master_
- Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization._
_Behavioral Competencies_
- _Formulation & Prioritization_
- _Client centricity_
- _Execution Excellence_
- _Passion for Results_
Deliver
_No._
_Performance Parameter_
_Measure_
1.
Continuous Integration, Deployment
100% error free on boarding & implementation, throughput %, Adherence to the schedule
2.
Quality & CSAT
On-Time Delivery, Troubleshoot queries
Customer experience, completion of assigned certifications for skill upgradation
BY Enterprise Supply Planning
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
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