Customer Service Executive - Pune, India - Credence Resource Management
Description
International BPO - Voice Process (US collections process)Position Title - Executive - Customer Service
Location - Pune
Highlights:
Best In Market Salaries from 2.4 lakhs up-to 4 lakhs
- 6 week new hire training program
- Unlimited Incentive Plan with transparent KRA's
- Enhance your Analytical/Decision Making & Negotiation skills
- Free Medical/Life insurance
- Employee Centric Policies
- Free Home Pick & Drop Transportation
- Fixed shifts
- 8 hour shifts [Including the 45 min break]
- Free transport [Home pickup & drop]
Profile Summary:
As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills.
As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.
Position requirements:
Good English verbal skills required
- This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am
- Sunday fixed Off & Alternate Saturday Working
Job Types:
Full-time, Permanent, Fresher
Salary:
₹18, ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Evening shift
- Fixed shift
- Night shift
- US shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Language:
- English (preferred)
Speak with the employer
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