Customer Service Executive - Pune, India - Credence Resource Management

Deepika Kaur

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Deepika Kaur

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Description
International BPO - Voice Process (US collections process)

Position Title - Executive - Customer Service

Location - Pune

Highlights:
Best In Market Salaries from 2.4 lakhs up-to 4 lakhs

  • 6 week new hire training program
  • Unlimited Incentive Plan with transparent KRA's
  • Enhance your Analytical/Decision Making & Negotiation skills
  • Free Medical/Life insurance
  • Employee Centric Policies
  • Free Home Pick & Drop Transportation
  • Fixed shifts
  • 8 hour shifts [Including the 45 min break]
  • Free transport [Home pickup & drop]

Profile Summary:

As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills.

As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.


Position requirements:
Good English verbal skills required

  • This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am
  • Sunday fixed Off & Alternate Saturday Working

Job Types:
Full-time, Permanent, Fresher


Salary:
₹18, ₹35,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Evening shift
  • Fixed shift
  • Night shift
  • US shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Language:


  • English (preferred)

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