Relationship Executive - Mumbai, Maharashtra, India - Witty International School
Description
Roles & Responsibilities
- Presales: Efficiently manage the presales process like; keeping a track on all leads whether from web, telephone, walkins etc.
- Adroitly handling the entire sales process for potential parents from first interface to closure, thus positive augmenting the conversions from walkin to admissions.
- Contact potential parents, discussing their requirements and present the WITTY brand in order to commensurate the school needs.
- Being an active team member in achieving the annual admission targets & objectives in line with the School Admission Target Plan.
- Conducting Campus tour to all parents for Experiential Marketing.
Administrative Responsibilities:
- Maintaining complete and accurate data.
- Being an aid to the Child interaction with the respective Principals wherever required.
- Timely reporting of the internal generated reports e.g. Customer Enquiry and Follow up trackers to the RO basis the internal agreed turnaround time.
- Scrutinizing and maintain records for all admission forms and documents.
- Being an effective planner and organise the day to ensure all opportunities are maximised.
- Being an active participant in School events.
Work Relations:
- Reporting to the Relationship Officer of the centre functionally and for all administrative issues.
- Interfacing with all departments Academic /Non-Academic for any operational issue/s.
- Interfacing with potential parents.
Experience:
- 5 Years of experience. Experience in Education industry preferred.
Qualification:
Post Graduate preferred, Graduation is a must.
Skills required:
- Strong conviction skills
- Ability to manage multiple tasks/processes
- Ability to prioritise workload; work effectively under pressure and stringent deadlines
- Ability to present, discuss and respond to customer enquiries
- Exceptional time management skills and strong attention to detail
- Strong Oral & Written Communication
- Excellent Team Player
- Technology Friendly
Schedule:
- Day shift
Work Location:
In person
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