Customer Service Representative - Nashik, India - Lofa

Lofa
Lofa
Verified Company
Nashik, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Responsibilities

  • Greet and direct customers.
  • Provide accurate information (e.g. product features, pricing and aftersales services)
  • Answer customers' questions about specific products/services.
  • Conduct price and feature comparisons to facilitate purchasing.
  • Crosssell products.
  • Ensure racks are fully stocked.
  • Manage returns of merchandise.
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
  • Inform customers about discounts and special offers.
  • Provide customer feedback to the Store Manager.
  • Stay uptodate with new products/services.

Requirements and skills

  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
  • Familiarity with consumer behavior principles.
  • Knowledge of inventory stocking procedures.
  • Basic math skills.
  • Track record of achieving sales quotas.
  • Excellent communication skills, capable of building trusting relationships.
  • Ability to perform in fastpaced environments.
  • Flexibility to work various shifts.
  • High school degree.
  • BSc in Marketing or related field is a plus.

Salary:
₹8, ₹15,000.00 per month


Benefits:


  • Flexible schedule
  • Leave encashment

Schedule:

  • Flexible shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 2 years (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

Speak with the employer
Application Deadline: 22/03/2023

Expected Start Date: 25/03/2023

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