Customer Service Representative - Nashik, India - Lofa
Description
Responsibilities
- Greet and direct customers.
- Provide accurate information (e.g. product features, pricing and aftersales services)
- Answer customers' questions about specific products/services.
- Conduct price and feature comparisons to facilitate purchasing.
- Crosssell products.
- Ensure racks are fully stocked.
- Manage returns of merchandise.
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
- Inform customers about discounts and special offers.
- Provide customer feedback to the Store Manager.
- Stay uptodate with new products/services.
Requirements and skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
- Familiarity with consumer behavior principles.
- Knowledge of inventory stocking procedures.
- Basic math skills.
- Track record of achieving sales quotas.
- Excellent communication skills, capable of building trusting relationships.
- Ability to perform in fastpaced environments.
- Flexibility to work various shifts.
- High school degree.
- BSc in Marketing or related field is a plus.
Salary:
₹8, ₹15,000.00 per month
Benefits:
- Flexible schedule
- Leave encashment
Schedule:
- Flexible shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 2 years (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
- Hindi (preferred)
Speak with the employer
Application Deadline: 22/03/2023
Expected Start Date: 25/03/2023
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