Executive - Operations - Gurugram, Haryana, India - Eknos India Pvt. Ltd.
Description
Overview
Open Minded, Bold Thinker, Extrovert and Dynamic.
Presentable and good personality.
NDEPENDENT, ABLE TO TAKE SELF DECISIONS.
Key Responsibilities:
- Oversee and manage the endtoend operations of MICE travel programs.
- Coordinate with various stakeholders, including clients, vendors, and Hotels, to ensure smooth execution.
- Build and maintain strong relationships with clients by understanding their requirements and providing excellent customer service.
- Act as a key point of contact for clients throughout the planning and execution phases.
- Coordinate logistics for meetings, conferences, and events, including transportation, accommodation, and venue arrangements.
- Ensure all aspects of travel programs align with client expectations and company standards.
- Implement quality control measures to guarantee the highest standards of service delivery.
- Conduct postevent evaluations to gather feedback and improve future operations.
Qualifications:
- Bachelor's degree in Hospitality Management, Event Management, or a related field.
- Proven experience in operations within the MICE travel sector.
- Strong organizational and multitasking skills.
Skills and Abilities:
Excellent communication and interpersonal skills.
Detail-oriented with a focus on quality and efficiency.
Familiarity with industry trends and best practices.
Requirements:
Willingness to travel as required.
Ability to work flexible hours to accommodate event schedules.
Problem-solving skills and a proactive approach to challenges.
Salary:
₹24, ₹33,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Education:
- Bachelor's (preferred)
Experience:
- Operations/Travel: 1 year (preferred)
Language:
- English (required)
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