Executive - Operations - Gurugram, Haryana, India - Eknos India Pvt. Ltd.

Deepika Kaur

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Deepika Kaur

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Description

Overview
Open Minded, Bold Thinker, Extrovert and Dynamic.

Presentable and good personality.

NDEPENDENT, ABLE TO TAKE SELF DECISIONS.


Key Responsibilities:


  • Oversee and manage the endtoend operations of MICE travel programs.
  • Coordinate with various stakeholders, including clients, vendors, and Hotels, to ensure smooth execution.
  • Build and maintain strong relationships with clients by understanding their requirements and providing excellent customer service.
  • Act as a key point of contact for clients throughout the planning and execution phases.
  • Coordinate logistics for meetings, conferences, and events, including transportation, accommodation, and venue arrangements.
  • Ensure all aspects of travel programs align with client expectations and company standards.
  • Implement quality control measures to guarantee the highest standards of service delivery.
  • Conduct postevent evaluations to gather feedback and improve future operations.

Qualifications:


  • Bachelor's degree in Hospitality Management, Event Management, or a related field.
  • Proven experience in operations within the MICE travel sector.
  • Strong organizational and multitasking skills.

Skills and Abilities:

Excellent communication and interpersonal skills.

Detail-oriented with a focus on quality and efficiency.

Familiarity with industry trends and best practices.


Requirements:

Willingness to travel as required.

Ability to work flexible hours to accommodate event schedules.

Problem-solving skills and a proactive approach to challenges.


Salary:
₹24, ₹33,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Health insurance

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

Education:


  • Bachelor's (preferred)

Experience:


  • Operations/Travel: 1 year (preferred)
- total work: 1 year (required)


Language:


  • English (required)

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