F&b Executive - Guwahati, India - SHAKUNTALA'S HOSPITALITY

SHAKUNTALA'S HOSPITALITY
SHAKUNTALA'S HOSPITALITY
Verified Company
Guwahati, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Always greet and welcome guests promptly in a warm and friendly manner.

  • Always thank and give fond farewell to guests conveying anticipation for their next visit.
  • Assist guest with table reservation.
  • Assist guest while seating.
  • Ensure guests are serviced within specified time.
  • Has a good knowledge of menu and presentation standards.
  • Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
  • Able to answer any questions regarding menu and assist with menu selections to the guests.
  • Able to anticipate any unexpected guest need and reacts promptly and tactfully.
  • Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
  • Serve food courses and beverages to guests.
  • Set tables according to type of event and service standards.
  • Record transaction / orders in Point of Sales systems at the time of order.
  • Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests by the guests to the kitchen.
  • Check with guests to ensure satisfaction with each food course and beverages.
  • Responsible for clearing, collecting and returning food and beverage items to proper area.
  • Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
  • Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
  • Present accurate final bill to guest and process payment.
  • Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
  • Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
  • Ensures that hotel brand standards and SOP's are consistently implemented.
  • Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
  • Completes the daily responsibilities that are set for each individual shift.

Should have experience in the same role for minimum of 1 year

Salary:
Up to ₹21,000.00 per month


Benefits:


  • Food provided

Schedule:

  • Rotational shift

Ability to commute/relocate:

  • Guwahati, Assam: Reliably commute or planning to relocate before starting work (preferred)

Experience:


  • F&B Executive: 1 year (preferred)
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