Asset and Configuration Coordinator - Pune, India - Wipro Limited

Wipro Limited

Verified Company

Pune, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Overview:

Role Purpose
The Configuration co-ordinator is focused on managing and maintainingthe Configuration Management System and the Configuration ManagementDatabase (CMDB).

The Configuration Management co-ordinator watches over the integrityof the CMDB and associated libraries. As an assistant to theConfiguration Management Process Manager they report directly to him.

Do
The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one.

The Configuration Manager is responsible for maintaining informationabout Configuration Items required in delivering IT services.
Maintains a logical model, containing the components of the ITinfrastructure (CIs) and their associations.
Ensuring that all CI's are accurately registered
Interfacing with other support organizations to ensure the effectiveuse of the CMDB and Configuration Management System
Maintaining and recommending improvements to facilitate effectiveuse and integrity of the CMDB
Creating reports and analyses the CMDB when requested by theConfiguration Manager
Ensuring that CI Owners maintain adequate Configuration Managementprocess disciplines and systems for the CIs they own
Ensuring that authorized procedures and work practices are followed
Own the SACM process end to end
Make sure all changes to the CIs and the CMS are controlled, auditedand reported
Make sure the CMS is uptodate
Define the naming conventions for the CIs
Own the CMS
All updates to the CMS go through the Configuration Manager
Take control of both the software and hardware CIs
Control of all assets and liaison with the procurement team is oneof the key responsibilities
Define the asset disposal policy along with the customer
Work closely with the change and release team to make sure the CMSis uptodate
Conduct scheduled and also ad hoc audits of the CIs
Define an audit policy and audit process covering local as well asremote CIs
Handle discrepancies resulting out of the audits
Maintain libraries or other storage areas to hold CIs
Safeguard the integrity of the logic of the CMDB and associatedlibraries
Configuration Librarian in particular will be responsible for thefollowing activities
Supervise and control receipt, identification, storage andwithdrawal of all supported CIs
Supervise the functional design and support of the CMDB andassociated libraries
Assist in the identification of products and CIs
Maintain and provide information on the status of CIs
Number, record, store and distribute Configuration Management issues
Record the receipt of authorized new or revised configurations andarchive superseded configurations to the appropriate library
Hold master copies of documents, software, etc.
Notify holders of any changes to their products or CIs
Assist in conducting audits

KEY SKILLS AND COMPETENCIES:

Good analytic and decisionmaking skills.
Good communication skills.
Good presentation skills.
Must have conflict resolution abilities.
Technical background with demonstrated skills in at least one ormultiple IT technologies / disciplines
IT hardware and Software setup, management and troubleshootingcapabilities
Configuration Management experience on document control, source codemanagement, and Defect Management tools
Should be able to create a CMDB repository
Should have understanding of the software development lifecycle
Experience of working in a multisite environment
Extensive experience with SCM tools and with build automationsoftware