Testing Associate Ii - Bengaluru, India - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.

Verified Company

Bengaluru, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Selection, performance management, and overall development of employees within their assigned team

Conducts analysis of daily/monthly metrics to track performance of individual team members over a time to evaluate performance, learning, and capability
Effectively address any issues that might be escalated by either internal or external customers
Regulate Process improvements and implement process changes as necessary
Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices
Detailed understanding about SWIFT requirements and MT messages formatting.
Conduct scoping meeting(s) with client to ensure product and technical requirements are understood and satisfied in accordance with the client's business and technical needs, as well as, the firm's capabilities
Build and maintain close working relationship with Operations and IM's team to understand / enhance product / process knowledge.
Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning
Ensure all daily controls and processing are completed and signed off
Provide direction and leadership to the team
Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization
Continued review of content and presentation of Standard Operating Procedures, in line with new policies and ongoing risk management activities
Contribute to the strategic development
Managing team size of 20 staff
Regular review of risks, Controls & Governance in the process and should ensure Satisfactory audit

Required Qualifications, Capabilities, and skills:

Bachelor's Degree or Graduate Degree
10+years' experience in the Financial Services industry with a demonstrated trackrecord of delivery with relevant experience in manual testing and automation testing
Knowledge and Experience of various aspects of client Implementation
Develop and lead a team that is responsive to dynamic organizational and operational changes
Strong people management skills, ability to lead and motivate managers
Strong ability to learn ongoing stream of new products, and processes
Strong risk and control awareness, including the ability to effectively prioritize workloads and work to critical deadlines
Confident communicator in all mediums with both internal and external clients
Strategic thinker, ability to review and implement process improvements
Proficient in Microsoft Office products including Word, Excel, Access, and Outlook

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.