Us Voice Process Bpo Executive - Mumbai, Maharashtra, India - Morpheus Human Consulting
Description
Reference Code:
- Job Title:
US Voice Process BPO Executive - Data Analytics
- Mumbai
- Category:
- Education
- Job Description:
- Job Title:
- Mumbai
- Job Responsibilities:
Job Description:
- Key Responsibilities:
- Outbound Calls to Prospective Students:
- Conduct outbound calls to prospective students to provide information about the institute's programs, admission requirements, and benefits.
- Engage with prospective students in a professional and persuasive manner to encourage enrollment.
Student Admissions:
Fee Collection:
- Manage the collection of tuition fees, course fees, and other related payments from students.
- Maintain accurate records of fee payments and collaborate with the finance department for financial reporting.
Training Schedule:
- Collaborate with instructors and department heads to create, maintain, and communicate training schedules.
- Ensure training schedules are consistently updated and accessible to students and faculty.
Student Support:
- Serve as a point of contact for students, addressing inquiries and concerns related to course schedules, academic calendars, fees, and other administrative matters.
- Provide guidance to students regarding course registration and academic program requirements.
Collaboration:
- Work closely with admissions, finance, and academic departments to ensure seamless coordination of activities.
- Participate in regular meetings to discuss program updates, improvements, and challenges.
- Key Skills:
- Mandatory: US / UK Accent Required
- Gender: Open
- Experience: 1 3 years of experience in BPO Domain
Job Location:
Andheri East, Mumbai (Work from office)
- Industry: Open
Work Timings: 2pm - 11pm
- Qualification: Graduate
- Notice Period: Immediate to 15 days
- About Morpheus Consulting:
- Recruitment is a people-focused business
- our success and growth are reliant upon our people. Our team of 130 consultants based in Middle east, Asia and Africa offer a blend of international recruitment experience, coupled with a platform of local market and industry knowledge. Morpheus Consulting has its presence since 2007 and has established itself as a reputed recruitment specialist in its industry.-
- Location:
- Mumbai
- Required Experience:
- 24 yrs
- Positions:
- 1
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